Frequestly Asked Question
Who is behind visithimalaya.com?
visithimalaya.com is a website designed and managed by East Wind
Holiday Tours Pvt. Ltd. is a IATO recognized tour operator of eastern
part of India . East Wind Holiday tours Pvt.Ltd. currently serves
tourists in all destination of all over india & south Asia.
How can I be sure about the
services of East Wind ?
East Wind Holiday is a company that has good services in Last six
years. Amazing as it may sound, this is true and it was possible only
because of the guest satisfaction we have been able to provide
throughout the year. This has been possible because of the service
standards we maintain. We do not have stringent norms to ensure
customer care, rather we have people who are in love with travel profession
providing personalized care for our guests. As a visitor you are not
our customer, but our guest. We take you personally and take care from
time of starting to till end of your tour .We built a good relationship
with our guest during the tours. East Wind Holiday has great ground
infrastructure to support tourist service. Our infrastructure and
people work extra hard to make your holiday a memory to cherish.. We
have arranged tours where our alliance members/Agency can directly take
care of the tour requirements.
If I do not want the tour as
mentioned in the website how do
I make my own tour ?
In the case You will to inform us the places you want to visit and some
other factors like duration, number of people traveling together and
choice of hotels you prefer. After having these details from your end
we will plan a tour for you and contact you very next day with all the
details.
I am visiting North East India
for the first time how should I prepare myself ?
For the general information please visit our website link http://www.visithimalaya.com ”&
www.thevisitindia.com. You may put up your questions to us
regarding any matter if you do not find the answers on our website.
Apart from that we suggest you to do some background reading before
visiting India , so that your visit becomes a great experience.
I do not want a packaged tour.
Can I simply book the hotels through you?
Although we can provide you customized tour packages as per your
requirement, it is not necessary for you to take an all inclusive
package tour to travel with East Wind Holiday . You can take any
service (or part service) that you want.
How can we be assured of quality service?
As much as 80% of our guests visit us through references. This shows
our commitment towards quality of service. The nature of our business
is such that despite all precautions, problems do occur. We don't
promise you perfect service, as there is always scope for improvement.
What we assure you is that we will go the extra mile to solve any
problem that might occur during a tour.
Can I book the hotels only with
you and not the complete tour ?
Yes, East Wind Holiday is having special rates with many hotels all
over the Indian Subcontinent. We are sure that we will be able to offer
you the hotels for your budget in the destination wanted by you. As for
as hotels are concerned we have hotels of every standard in India . You
will find some of the world class hotels in India . Do inform us what
kind of hotels you are looking for. We also make arrangements for big
conferences and inclusive health and Ayurveda Packages. You can send us
an e mail at eastwind@vsnl.net;;
eastwind@visithimalaya.com
or Call +91=33-4013-7777 (hunting)
I am not interested in leisure
tour. Can you serve my specific interests?
Apart from leisure tours, East Wind Holiday Tours Pvt.Ltd. also
organizes Adventure tours, Wildlife tours,Eco tours, Pilgrimage tours,
Heritage tours,Tribal tours etc. Please tell us your area of interest
and we will let you know what we can do for you.
Can I get an English Speaking
Guide?
East Wind Holiday Tours Pvt Ltd. Provides English speaking guides to
assist you in your tour. Our guides are professionally trained and have
very good knowledge about the region.
How
can I make payment for the service I take?
To make payment from outside India , you may send us a "bank
draft" in the name of East Wind Holiday Tours Pvt.Ltd . You can
also wire us the advance through your bank. If you are already in India
, you can simply drop cash in ICICI Bank. We are working on accepting
online payments. Please contact our office to
find out if the facility is already available or not.
Are there any
restrictions for the Photography in India ?
Photography is a great fun in India as you will have enough sunlight
most of the time. We suggest you to bring enough films with you though
most of the films of international brands are also available in India .
In some of the monuments one has to pay fee for the photography. Our
guide will suggest you where it is worth to photograph and where not.
At some of the locations photography is not allowed. Do not photograph
these objects otherwise your film can be confiscated.
Shopping in
India ?
India is a shoppers paradise. Shopping is recommended from Government
Emporiums. We can forward you the details for that. Most of the large
stores will ship your purchases for you, though, for convenience and to
avoid postal delays, it is advisable to carry your shopping with you or
to book it as baggage. If you have any specific items you want you many
contact us we will provide you the needed information.
We hope to have
replied to all relevant questions about your Travel. Should you,
however, have any query, please forward the same to us for our
immediate reply.
We look forward to
serving you in near future.
